FAQ
REGISTRATION
What time does registration begin?
Registration begins February 8, 2018 at 1:00PM EST. Please note that time zone is Eastern.
Can I register by phone?
No. Registration is through the online form that will become available on February 8.
What is the registration fee?
Registration rates will be posted on the Registration & Payment page.
Do I have to be a LOEX member to register?
No, but it definitely helps. LOEX members have registration priority. Of the roughly 225 registration spots that will be made available, only 10 will be reserved for non-members. Additionally, if there is a wait list, LOEX members will be placed at the top.
How can I save on registration?
Registration rates are cheaper for participants from LOEX member institutions. If you are not certain of your membership status, please just register. Membership issues can usually be resolved after registration. If you have any questions, please contact contact@loex.org. Reduced registration rates are also available for graduate students in MLIS programs.
What are accepted forms of payment for registration?
Conference registration payment is due April 2, 2018. No payment is due at the time of registration. Registration can be paid by check (via mail) or credit card (via mail, fax, phone or online payment).
A payment form for regular presenters/attendees and a form for student presenters/attendees will be made available on the Registration & Payment page in January 2018.
Is there a registration deadline?
There is no registration deadline, but we recommend that you register as soon as possible. Space is limited and this is a popular conference. Registration spots typically fill quickly, often within the first day (if not the first hour).
If I am unable to attend, what is the cancellation policy?
The last day to request a refund is April 13, 2018.
How do I know if I'm registered? Then, how do I know if I have paid?
Please print off the registration confirmation for your records; you will also automatically be sent an email. Additionally, once you have paid (which is a separate) step you will be sent a receipt.
Where can I pick up my badge?
You must register for the conference in advance through the online registration form. Beginning at 12:30 p.m. (EST) on Thursday, May 3, 2018, you may pick up your name badge and conference materials at the conference registration and information table at the Royal Sonesta Houston.
Travel & Local Information
How do I get from the airport to the Royal Sonesta Houston?
Conference attendees are responsible for making their own travel arrangements. Check out our Hotel & Travel page for options, which will be posted by late January 2018. Please note that these links are provided as a convenience for the participants, rather than as an endorsement of any particular transportation option.
What's near the conference hotel? Are there sightseeing activities during the conference?
We will have "dine-arounds" on Friday night, which are optional, organized dinners at local restaurants, which will allow us to sample the local area and restaurants. Additionally, we will likely have an organized pre-conference activity to see a local attraction. Check the Program page for details.
Beyond that, we encourage you and your guests to see the city and surrounding area and visit the many interesting sites. Check out our Hotel & Travel page for options. Please note that the conference organizers will not make sightseeing plans for conference attendees or their guests, but the hotel concierge is available for assistance.
Other
Do attendees have to select & confirm with LOEX what breakout sessions they plan to attend ahead of time?
No. A session survey will be sent out by March 2 to help determine interest so LOEX appropriately assigns meeting rooms by size, but this does not lock attendees. Conference-goers are free to attend whatever breakout session they want without signing up or confirming a spot ahead of time.
When will the session schedule be posted?
It will be sent to presenters by April 2.
When will the conference end?
The conference ends after the last breakout session on Saturday, May 5, 2018. There will be no final wrap up session. See the conference schedule for the complete times.
Can guests attend meals?
Meals and events, including the Thursday evening reception, are for conference attendees. We are not able to include guests. Guests are able to dine in the hotel restaurant or in any of the many nearby restaurants. Check out our Hotel & Travel page for options.
Does the LOEX Conference have a code of conduct?
Yes. It can be found here.
Who do I contact if I have any questions or concerns before the conference? During the conference?
If you have questions or concerns before the conference, please contact the appropriate person from this list.
If you have any questions or concerns during the conference, please find someone on the conference committee (who will be wearing name tags with special ribbons) and inform them of your issue. LOEX is committed to ensuring an informative, productive, and fun yet professional conference for all attendees, so if there is anything that needs to be done to ensure that, do not hesitate to let us know.
Where can I found out about the minority scholarship?
Information regarding the minority scholarship is available here
Can I earn academic credit for attending?
Academic credit is not available for attending the LOEX conference.
