FAQ

Registration

What time does registration begin?

Registration will begin on a Friday, February 12, 2021 at 1:00PM Eastern / 10:00AM Pacific. Please note the time zone.


Can I register by phone?

No. Registration is through the online form that will become available in February 2021.


What is the registration fee?

Registration rates will be posted on the Registration page.


Do I have to be a LOEX member to register?

No, but it definitely helps. LOEX members have registration priority. Of the roughly 225 registration spots that will be made available, only 10 will be reserved for non-members. Additionally, if there is a wait list, LOEX members will be placed at the top.


How can I save on registration?

Registration rates are cheaper for participants from LOEX member institutions. If you are not certain of your membership status, please just register. Membership issues can usually be resolved after registration. If you have any questions, please contact contact@loex.org. Reduced registration rates are also available for graduate students in MLIS programs.


When is registration payment due and what are accepted forms of payment?

Conference registration payment is due by Friday, April 23, 2021. No payment is due at the time of registration. Registration can be paid by check (via mail) or credit card (via mail, fax, phone or online payment). 


Is there a registration deadline?

There is no registration deadline, but we recommend that you register as soon as possible. Space is limited and this is a popular conference. Registration spots typically fill quickly, often within the first day (if not the first hour).


If I am unable to attend, what is the cancellation policy?

The last day to request a refund will be Monday, May 3, 2021.


How do I know if I'm registered? Then, how do I know if I have paid?

You should receive an automatically-generated email confirming your registration; you may print off this registration confirmation email for your records. Be sure to check your spam/junk folder if you do not remember receiving the confirmation email.


You should also receive a receipt once you have paid. Again, please check your email folders carefully in case it has been sent to a junk or spam folder.


After registering, when should I receive my first communication from LOEX?

Not counting the auto-generated confirmation email, LOEX will send an initial "Welcome" email to everyone who has registered by the first week of March. This email will cover a few LOEX items (e.g., pre-conference workshop registration; breakout session interest survey). If you have not received this email, please a) check your spam folder and b) "white list" the email address attendees2021@loexconference.org to help ensure you receive future emails.



Other

Do attendees have to select & confirm with LOEX what breakout sessions they plan to attend ahead of time?

No. Conference-goers are free to attend whatever breakout session they want without signing up or confirming a spot ahead of time.


When will the session schedule be posted for the online conference?

The session schedule will be sent to presenters by early/mid-April 2021.


It will be posted on the Program page by the second or third week in April (though a list of sessions will be posted by early February).


When will the conference end?

The conference ends after the last breakout session on Friday, May 14, 2021. There is unlikely to be a final wrap up session. See the conference schedule for the complete times.


Will the the conference be recorded?

All breakout sessions and the plenary talk will be recorded and available to attendees until the end of the year; roundtables will not be recorded.


Does the LOEX Conference have a code of conduct?

Yes. It can be found here.


Who do I contact if I have any questions or concerns before the conference? During the conference?

If you have questions or concerns before the conference, please contact the appropriate person from the contact list.


While at the conference, it is best to contact the director of LOEX, Brad Sietz. LOEX is committed to ensuring an informative, productive, and fun yet professional conference for all attendees, so if there is anything that needs to be done to ensure that, do not hesitate to let us know.


Where can I found out about the underrepresented groups scholarship?

Information regarding that scholarship is available here.


Can I earn academic credit for attending?

Academic credit is not available for attending the LOEX conference.